At Personalive.ai ("Personalive," "We," "Our," "Us"), we value your privacy. This Privacy Policy describes what information we collect from users of the Personalive Website ("Website" or "Personalive.ai"), how we use that information, and how we disclose that information. By using the Website, you consent to the collection and use of personal information in accordance with this policy. By using the Website, you also agree to be bound by the Personalive Terms and Conditions of Use ("Terms"), as set forth here.
BY USING OUR WEBSITE OR SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH OUR WEBSITE OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. IF YOU DO NOT WANT INFORMATION ABOUT YOURSELF TO BE USED IN THE MANNER SET FORTH IN THIS PRIVACY POLICY, DO NOT USE THE WEBSITE.
PersonaLive is an AI-powered platform that generates hyperrealistic customer personas by leveraging diverse data sources, including social media, customer surveys, behavioral patterns, and proprietary data. These personas provide marketers with actionable insights into customer motivations, decision-making processes, and psychological drivers, empowering more precise and impactful marketing strategies.
1. WHAT INFORMATION DO WE COLLECT?
Information We Automatically Collect About You
When you visit Personalive.ai, some information is automatically collected, such as your IP address, browser type, system type, the content and pages that you access on the Website, the "referring URL" (i.e., the page from which you navigated to Personalive.ai), the pages you navigate to on the Website, and from which you leave the Website, as well as the time you spend on the Website. In addition to using Uniform Resource Locators (URL), we also use Cookies to gather information regarding the date and time of your visit and the information for which you searched and viewed. A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We do not use cookies to collect personally identifiable information. We may use the following three types of cookies to better understand how you interact with the Website and our service, to monitor aggregate usage by our users and web traffic routing on the Website, and to improve the Website and our services. Functional cookiesare used to remember the selections you make on our Website so that your selections are saved for your next visits. Analytical cookies allow us to improve the design and functionality of our Website by collecting data on how you access our Website, for example data on the content you access, how long you stay on our Website, etc. Targeting cookies collect data on how you use the Website and your preferences. This allows us to personalize the information you see on our Website for you. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
Other than cookies, we collect information passively using technologies such as standard server logs, and clear GIFs (also known as "Web beacons"). We use passively collected and store usage information to administer, operate, and improve Personalive.ai and our other services and systems, and to provide services and content that are tailored to you with convenience in mind. The passively collected usage data of user may be associated with their personally identifiable information. We may aggregate information collected from our users to show statistical data to our potential investors without revealing personally identifiable information. WE WILL NOT SHARE, SELL, RENT, SWAP OR OTHERWISE AUTHORIZE ANY THIRD PARTY TO ACCESS YOUR PERSONAL INFORMATION EXCEPT TO SUBCONTRACTORS ASSISTING Personalive TO OPERATE THE WEBSITE OR ITS BUSINESS, AND THEN ONLY AS DESCRIBED IN THE PARAGRAPH TITLED 'USING YOUR INFORMATION TO AGGREGATE STATISTICS' IN SECTION 2 BELOW.
Also, please be aware that third parties may set cookies on your hard drive or use other means of collecting information about your use of their services or content. We do not have access to, or control over, these third-party means of passive data collection and do not assume responsibility for such third-party privacy practices.
Personal Information We Collect About You
We may also collect personal information from you, specifically information that you provide to us when you create your user profile or user account. For instance, when you register on the Website, request information about products or services, request support, or otherwise communicate with us, we collect the personal information that is provided to us. We may collect personal information such as name, e-mail address, city, state, country, other demographic information, interests and preferences, company information, payment information, and any other information you choose to share in your profile. For example, when a user registers for our Website, we collect the user's name and email address. Personal information may also include information about an individual's activities, such as, without limitation, information about his or her activity on the Website.
2. HOW WE USE YOUR INFORMATION
Personally Identifiable Information
We do not use personal information collected from you in a personally identifiable manner except in connection with your account activities --- communicating with you, providing services to you, and charging subscription or other fees you owe to us. We may use personal information collected to resolve disputes among users or to aggregate the personal information collected from our users in a non-personally identifiable manner. Aggregate information is information that we collect about a group or category of products, services or customers that is not personally identifiable or from which individual identities are removed. WE MAY USE AND DISCLOSE AGGREGATE INFORMATION, AND OTHER NON-PERSONALLY IDENTIFIABLE INFORMATION, FOR VARIOUS PURPOSES. WE WILL NOT SHARE, SELL, RENT, SWAP OR OTHERWISE AUTHORIZE OR INTENTIONALLY ENABLEANY THIRD PARTY TO ACCESS YOUR PERSONALLY IDENTIFIABLE INFORMATION.
Using Your Information to Aggregate Statistics
We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, the Website and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. We may also use non-personally identifiable aggregate statistics of our users for internal purposes such as to administer, operate and improve the Website.
We may provide your information to third-party services who work on behalf of or with us to provide some of the services and features of the Website or services and to help us communicate with you. Examples of such services may include, but are not limited to, sending emails, analyzing data, and providing marketing assistance. These third parties are required not to disclose your personal information and not to use your personal information except based on our instructions and in accordance with this Privacy Policy. Any information we disclose or use will be in non-personally identifiable form.
Disclosing Your Information as a Part of a Merger, Sale or Other Financing
In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of your personal information to that entity. Information about our users, including personal information, may be disclosed and/or sold as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction by us, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred and/or sold to third parties as one of our business assets.
Using Your Information to Improve Personalive
We may also use personal information to provide services and information that you request; to enhance, improve, operate, and maintain Personalive.ai, our programs, services, website, and other systems; to prevent fraudulent use of the Website and services; to tailor your user experience; to maintain a record of our dealings with you, and for other administrative purposes.
Disclosing Your Information if Legally Required
We may also disclose personal information if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.
Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your personal information. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Privacy Policy.
3. THIRD PARTY WEBSITES & AFFILIATES
The Website may contain links to other websites. Personalive is not responsible for the privacy practices or the content of these other websites. This Privacy Policy applies solely to information collected by us through the Website or services and does not apply to these third-party websites. Users will need to check the privacy policies of these other websites to understand their policies. Users who access a linked website may be disclosing their personal information.
4. HOW TO OPT-OUT OF DATA COLLECTION, USE OR DISCLOSURE AND REMOVAL OF PERSONAL INFORMATION
User data will be stored until the purpose the data was collected for has been achieved. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account."
Users may remove user personal information that is no longer needed (like "credit card information") from our database when such information is no longer needed to charge them for the subscriptions or services that they have ordered. Users may cancel their subscription by contacting support@ilambda.ai.
5. AGE RESTRICTIONS
Our Website and services are intended for users and visitors over the age of 18. If we later obtain actual knowledge that a user is under 18 years old of age, we will take steps to remove that user's personal information from our databases.
If you are under the age of 18 and have already provided personal information through the Website without consent from a parent or guardian, please have your parent or guardian contact us immediately, so that we can remove such information from our files. Your parent or guardian may contact us at support@ilambda.ai.
6. INTERNATIONAL VISITORS' DATA
Personalive is hosted in the United States and is generally intended for United States visitors. If you visit from the European Union (E.U.) or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as the E.U. and some other regions. By providing personal information to us, you consent to the transfer of personal information to the United States and the use of personal information in accordance with this Privacy Policy.
If you are located in the E.U. or the United Kingdom, we will only transfer your personal data if:
We collect and process personal data about users in the E.U. and U.K. only when we have a legal basis for doing so under Article 6 of the General Data Protection Regulation (GDPR).
We rely on the following legal bases to collect and process the personal data of users in the EU:
7. SECURITY/HOW WE PROTECT YOUR PERSONAL DATA
We use reasonable security measures that are designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees and contractors. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination. Our contractor such as SendGrid® has access to our customer data and their privacy policy can be accessed here.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk.
8. UPDATES TO THIS POLICY
We may occasionally update this Privacy Policy in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. Your continued use of the Website after such changes will be subject to the then-current Privacy Policy. Notice of material changes will be posted on the Website's homepage and/or will be provided by e-mailing you or notifying you upon login about these changes; the form of such notice is up to our discretion. However, we encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose personal information.
9. CONTACTING US
If you have any questions, comments, or concerns about this Privacy Policy, email us at support@ilambda.ai.